Appointments

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On the day urgent appointments are bookable from 08:00 by telephone, we can also offer up to 4 weeks or in advance routine appointments.

You can also book appointments online via the NHS GP App. Please ask at reception if you would like to register, you will receive a password unique to you.

If you feel you may need a longer appointment please ask the receptionist at the time of booking. Please note, on the day urgent appointments are only 10 minutes. You will not be able to book a double appointment on the day.

Patients are able to book appointments at either of our locations.

Multi Skilled Team 

The practice has a multi skilled team consisting of GP's, Paramedics, Advanced Nurse practitioners, Pharmacists, Practice nurses, HCA, ICATs, Cancer support nurse, and Mental Health nurses.

When you are calling for an appointment, the reception team are trained to offer you the most appropriate clinician to meet your needs. Our advanced nurse practitioners and Paramedics are able to deal with many ailments, including, coughs, colds, sore throats, ear problems, skin conditions, and many other problems. You may be booked with one of our practitioners.  

If you are housebound, or to unwell to attend the practice, please call as early as possible for a home visit. The GP will triage your visit, and it is likely they will one of our paramedics out to see you. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).